When you receive your order please inspect it along with your receipt. If you find that a mistake was made, or that an item is damaged please let us know so that we can resolve the issue as soon as possible.

Some accessory items such as controls,  remotes, receivers, extra downrods, etc, may be inside fan boxes or other larger boxes for shipping purposes.


Our ceiling fans are cool, so are you! THANK YOU!

Thank you for your purchase - Tropical Fan Company

If you have any questions please call us at:

1-877-921-3267

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